General

Do I need a Lulu xPress Account to create book?
Yes, all books created on Lulu xPress require an account. To create a Lulu xPress account, go to our Registration Page and provide a name, email address, an...
Mon, 19 Oct, 2020 at 11:06 AM
Will Lulu xPress layout or edit my content?
No, all content (Interior and Cover files) are created by you. Lulu xPress uses an automated system to verify that the file meets our printing requirements,...
Mon, 19 Oct, 2020 at 11:05 AM
What is Print on Demand (POD)?
Print on demand (POD) is a method of producing books or other media using a digital file. The books are produced only at the time of purchase. Production co...
Mon, 19 Oct, 2020 at 11:06 AM
Are there fees to use Lulu xPress?
Creating your book is completely free with Lulu xPress! Printing and shipping costs are all you’ll ever pay to use Lulu xPress.
Mon, 19 Oct, 2020 at 11:06 AM
Can I sell books created on Lulu xPress?
Lulu xPress does not feature a store or retail distribution at this time. Lulu xPress is designed to quickly print books for projects like employee manuals,...
Mon, 19 Oct, 2020 at 11:07 AM
Can I get a discount for ordering in bulk?
Automatic discounts are applied to orders of printed products starting at 100 copies. These discounts are applied to orders of multiple copies of the same...
Tue, 20 Apr, 2021 at 4:34 PM
Why am I being charged tax?
We are subject to the same tax collection requirements as any other retailer. Lulu collects sales taxes and VAT (value added tax) in the following ways: ...
Mon, 19 Oct, 2020 at 11:10 AM
What Payment Methods can I use?
Credit cards we accept: Credit cards accepted in all countries VISA Mastercard American Express Discover Diner's Club
Mon, 19 Oct, 2020 at 11:11 AM
Can I add tax-exemptions to my account?
A valid tax-exempt or reseller certificate can be applied to your account. Please contact our support team for assistance.
Mon, 19 Oct, 2020 at 11:25 AM
Can I provide you my VAT information so I am not charged VAT?
At this time, our system cannot store a customer’s VAT information, therefore all sales incurring VAT must include VAT.
Mon, 19 Oct, 2020 at 11:26 AM